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Order Info

  • ORDER BY MAIL, FAX OR PHONE

    Order online from our any of the titles pages & check out using the shopping cart icon at the top of the each page. 


    ORDER BY MAIL, FAX OR PHONE

    Feel free to call us to place an order at (415) 332-6471 x204, or you can download our blank order form (PDF) to fill out by hand and fax or mail it directly to us.

    EmailKristin@rocofilms.com 
    Mail: ro*co films educational, 80 Liberty Ship Way, Suite 8, Sausalito, CA 94965
    Fax: (415) 332-6798


    PURCHASE ORDERS

    To purchase a film with a Purchase Order, you need to e-mail, mail or fax your PO number WITH the contact information for your accounting or purchase order department in case we need to reach them.


    PRICES

    Prices are for non-theatrical, non-television use only. Customers must pre-pay by check, credit card (Visa, MasterCard, and American Express accepted) or send an authorized purchase order. Terms are NET 30 days.All prices are subject to change without notice.
    Note: When you buy these programs, remember that a good portion of the price is returned to the producer in royalties, helping them to recoup production costs and/or invest in a new project. If the price listed is outside your range, please call us at (415) 332-6471 x204 to explain your circumstances.
    Sales Tax: We are required to collect sales tax in California. If your organization is tax exempt, please provide the appropriate documentation.


    SHIPPING INFORMATION

    United States

    Shipping charges depend on the total cost of your order and where you are shipping to. We ship by First Class Mail, Priority Mail or UPS. Normally, you will receive your order within two to three weeks. If you need quicker service, we can ship by expedited means.

    International

    Shipping charges will depend on how you want the program(s) shipped: by air mail, surface mail, or by courier.
    Contact us directly for more information.

    Public performance rights

    A "public performance" is any performance of a DVD which occurs outside of the home, or at any place where people are gathered who are not family members, such as in a school or library. In most cases films sold by video and retail outlets are restricted to home use only and do not include public performance rights. 


    RETURNS & EXCHANGES

    All sales are final. While we are unable to offer a refund, we are always happy to offer an exchange for another title in our collection.

     


    PRIVACY POLICY

    Your shopping experience with ro*co films is completely secure. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works. The company adheres to strict industry standards for payment processing, including: 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions. Industry leading encryption hardware and software methods and security protocols to protect customer information. Compliance with the Payment Card Industry Data Security Standard (PCI DSS). For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. ro*co films educational is registered with the Authorize.Net Verified Merchant Seal program.